Hello all

Please find below the current information relating to the collection of repeat prescription items at each of the surgeries that have patients in Great Glemham. If you require a supporter to pick up prescriptions for you, then please contact John Cross in the first instance, as he will coordinate as appropriate. His email is, s landline phone number is 663348 / mobile 07803 082750. When contacting him it would be helpful for patients to provide their name, address and date of birth details at the same time, so that that can be passed on to the appropriate supporter.  

Wickham Market surgery:

The dispensary at the Medical Centre is only open for collections between 10 a.m. and 1 p.m. and then between 3 p.m. and 6 p.m.

If the volunteer is collecting for several people, they need to know the address and date of birth of each person. Normally they would have required an authorisation note from the patient, but that requirement is being waived at present. However, it would obviously be of help to the volunteer if the patient does provide a note with the address and date of birth information.

They are providing 2 months’ supply of medication at a time to reduce the need for more frequent visits, so when ordering online ask for the two months’ supply in the comments section of the form.

Saxmundham surgery:

Patients can nominate another person to collect prescriptions or medicines and they simply need to give that person their name and address.

From 26th March, all repeat prescriptions which do not include fridge items or controlled drugs will automatically be delivered to all patients over 60 by a team of volunteers. They are including the villages and are operating between 09.00 and 17.00 Monday to Friday. They cannot specify times for each village because the volunteers will make up logical routes but, in any case, the expectation is that everyone will be sitting obediently at home!

Framlingham surgery:

They have issued the flyer below and the patient must either log onto their app or send an email to the address specified. If they are unable to do either, they can call the telephone number shown. Either way, the patient has to make the first contact with the surgery to authorise the collection by someone else.

Once the surgery approves the process, the medicines can then be collected either from the surgery or Fram Pharmacy as normal by one of the village volunteers.

They are only providing a 28 day supply of medication at a time.

Framlingham Surgery Repeat Prescription information